Terms and Conditions for Our Floral Services

Please read these terms before using our floral site or placing an order. These terms govern your rights and obligations as a user of falcoriqon.sbs and our services.

Last updated January 20, 2026

Acceptance of Terms

By accessing falcoriqon.sbs, submitting orders, or communicating through our site, you agree to comply with these terms and any policies referenced. Continued use means acceptance of all updates or changes to these overall terms and conditions.

Key Definitions

These definitions clarify the scope and intention of our policies for flower services and customer engagement.

‘Service’ means all offerings provided via falcoriqon.sbs, including floral arrangements, delivery, and communications.

‘User’ refers to any individual or entity utilizing our site or ordering bouquets and compositions.

‘Order’ is a confirmed request for flowers, placed via web, phone, or email and accepted by our florist team.

‘Personal Data’ includes any information identifying a person, as outlined in our privacy documents.

Use of Our Services

Users agree to use our flower services only for lawful, proper purposes. This includes adhering to these terms when ordering.

Eligibility

To use our flower ordering and related services, you must be of legal age and authorized to enter binding contracts in Malaysia.

Underaged individuals must seek parental consent for orders.

User Responsibilities

As a user, you must ensure correct and authorized use of the website, products, and communication channels.

Provide complete, accurate information when ordering or contacting support.
Respect all copyright and intellectual property rights associated with products and content.
Avoid disruptive, unlawful, or abusive behavior within site features or messaging.
Safeguard your account or order access details, if applicable.

Prohibited Actions Policy

Certain actions are not permitted while using our floral services.

Using the website for fraudulent, misleading, or commercial solicitation purposes.
Copying, distributing, or altering any site content or flower arrangement images without permission.
Attempting to gain unauthorized access to accounts, systems, or data.
Introducing malicious software or code to disrupt site performance.
Impersonating our employees, florists, or other users.

Intellectual Property Notice

All content including bouquet designs, images, and text on falcoriqon.sbs remains the exclusive property of the brand or licensors. Use outside of personal, non-commercial purposes requires written permission. Copyright, trademark, and design rights apply.

User Content Policy

Submissions such as feedback, reviews, or requests become part of our service feedback process.

Your Rights Over Submissions

You retain rights to your original content but grant us a license to display, use, or moderate for service quality.

Privacy and Data Handling

We respect personal data and process it with care. See our Privacy Policy for details on data rights, collection, and management.

Read our policy

Important Legal Disclaimer

Please review this section for information on site and service limitations.

Disclaimer Statement

We do not promise any particular results or refunds. Results may vary for each user, order, or situation.

Liability Limitation Clauses

We are not liable for indirect, incidental, or consequential damages arising from floral service or delivery delays.

Indemnification

You agree to cover any losses or claims arising from violations of these terms or misuse of our services.

Dispute Resolution and Arbitration

Disputes are handled through negotiation or, where necessary, arbitration as outlined below.

Arbitration

You agree to resolve most disagreements with us via third-party arbitration in Malaysia, except as prohibited by law.

This clause does not restrict your legal rights under Malaysian jurisdiction.

Online Dispute Resolution (ODR)

You may choose to use recognized ODR platforms for issues related to online orders or service access.

See ODR notice here

Severability

If any clause is found invalid, the rest of these conditions remain fully effective and enforceable.

Entire Agreement Clause

These terms form the entire agreement between users and brand for the site’s services.

Applicable Law and Jurisdiction

These terms are governed by Malaysian law and relevant legal standards apply.

Termination

We may suspend or end access for violations. You may also request closure or unsubscribe at any time.

Updates

Terms are updated periodically. Continued use after updates means acceptance of new terms.

Contact Information

Questions about these Terms or our flower service? Get in touch below.

Contact Email: content@falcoriqon.sbs

Phone: +6013-405 3948

Address: Regus - Penang, Gurney Paragon, George Town, Penang 10250 Malaysia

Effective Date: January 20, 2026

Version: 1.1