Your Privacy Matters to Us
We safeguard your data and respect your confidentiality in all interactions
Personal Data Collection and Use
We carefully gather only the information required to deliver services, improve our products, and communicate with customers. Our priority is protecting your identity and details every step of the way.
-
→Name and contact details provided voluntarily
-
→Order and delivery details for processing requests
-
→Preferences for custom bouquets and services
-
→Feedback or communications with our team
-
→Browser data for website optimization
Your data will only be used for its intended purpose and not sold to external parties. All handling is in line with Malaysian privacy regulations and relevant data protection standards.
How We Use Your Information
Personal data enables us to process orders, arrange deliveries, contact you about updates, and enhance our floral offerings. We continuously work to ensure your experience is secure and positive.
We may use general, anonymous data to analyze service trends and improve our processes. You will always have control over your data preferences where legally applicable.
Your Data Protection Rights
You may request access to, correction or deletion of your data, or ask how your data is used. Exercising these rights is easy and fully supported by our team.
Access Rights
Request copies of your information at any time.
Correction Rights
Update or amend your personal details as needed.
Erasure Rights
Request removal of your data when eligible.
Data Portability
Receive your personal data in a structured format.
How We Share Data
Data is only shared with third parties essential for processing orders, payments, and delivery arrangements.
We verify all partners’ compliance with relevant data laws and require strict confidentiality for your peace of mind.
Protecting Your Data
We implement recognized security measures including encrypted storage, access controls, and regular reviews to minimize risks.
Personal data is retained only as long as necessary to provide services or as required by Malaysian law.
Contact Our Data Team
Address: Regus - Penang, Gurney Paragon, George Town, Penang 10250 Malaysia
Phone: +6013-405 3948
Email: content@falcoriqon.sbs